Natalie Baj

Red Star Lounge Concierge: September 2011 - Present

The Fillmore Miami Beach at the Jackie Gleason Theater, Miami

Organize and maintain the appearance of the VIP lounge before and throughout shows; address any questions or concerns of any clients promptly while optimizing their experience; train new employees in the lounge to ensure they maintain the high standard of customer service; strengthen relationships with clients through outstanding customer service and needs assessment

 

Public Relations Internship: July 2012-December 2012

The Workshop Collective, Miami

Prospected and cultivated leads by maintaining a high activity level of cold-calling and pitching new media contacts; customized local and national media lists using CisionPoint; wrote captivating pitches, press releases and media advisories using AP Style; contributed to and summarized client meetings by offering a fresh perspective on the target audience to determine the best medium and content

 

Membership Education Vice President: January 2012-January 2013

Alpha Delta Pi Sorority: Gamma Delta Chapter, Coral Gables, Fla.

Planned sisterhood retreat, banquets and other events for 160 people; acclimated new members to organization by facilitating weekly meetings; attended the 2012 District Leadership Conference in Atlanta to represent the Gamma Delta chapter; strengthened leadership skills while representing the Gamma Delta chapter at the 2012 Leadership Seminar in Atlanta

 

Co-Captain: Hecht Residential College December 2010-April 2011

University of Miami Relay for Life, Coral Gables, Fla.

Developed a strategy and corresponding tactics with benchmarks to achieve fundraising goal; delegated tasks for the event to ensure an efficient event; achieved goal of raising $10,000 for the American Cancer Society